Serving London and area for over 45 years
Aluminum Associates, founded in 1963, is a leading provider of exterior home improvement products and services in the London area – and has been for four and a half decades!
Its founders, Jim and Betty Low, began operations from their back porch and expanded the company by extending their family values of honesty, accountability, dedication, and caring to each and every business transaction.
Today, their son, Ian, is at the helm and Aluminum Associates continues to thrive. Every new undertaking is more than just another job – it`s an opportunity for Ian to honour his parent`s legacy by practicing the values he was raised with.
President`s Message
"Aluminum Associates started with a simple business philosophy – provide quality products at reasonable prices with customer service and satisfaction as our first priority. Today, over four decades later, this philosophy is still in practice – it`s the code by which we operate and the key to our success."
Ian Low,
President and General Manager
What Sets Us Apart
Our business continues to thrive because we demonstrate, on a daily basis, that we value the same things our customers do. Easy for us to say perhaps, but our customers say the same thing – see the Testimonials page to see what they`ve said.
Our Values
| Honesty | | We offer fair pricing and no-pressure sales; everything is as straightforward as possible, and we put it in writing to ensure that the details are clearly understood. |
| Integrity | | We sell only quality products that are backed with solid warranties – as is our installation service. Our installers demonstrate professional workmanship – the same workmanship they would use on their own homes. Our customers receive written assurances of quality products and installation, giving them peace of mind for the years ahead. |
| Respect | | Our customers are always treated with courtesy, their questions and concerns are handled with compassion, and their property treated with great care. |
| Dedication | | Our knowledgeable, skilled staff is dedicated to serving the needs of our customers – they demonstrate this through their attention to detail and the pride they have in their work. Our employees get a great deal of pleasure from helping customers find the product they`re searching for, or completing an installation that makes an improvement in a customer`s home. |
| Professionalism | | Our company vehicles are kept clean and in good working order, and our staff wear uniforms so that customers can easily identify them as members of our qualified team. |
Most of our customers come to us as a result of referrals from friends or neighbours of customers who have experienced the values that Aluminum Associates operates by. We operate our business with every intention of being here to serve you, our customers, for decades to come.
Our Community
The work that we do beautifies the homes and neighbourhoods in our community. We take pride in knowing that we also take the steps needed to ensure that we keep our community beautiful by recycling as much waste from our office, warehouse and job sites as possible. At Aluminum Associates we have a number of large recycling bins on our property where we collect waste aluminum, vinyl, and cardboard. These, along with used doors and windows, are directed to recycling depots where they will be used to create a variety of post-consumer products, rather than filling up our city`s landfill. Our actions demonstrate our dedication to take the steps necessary to protect our environment.
Serving London and area since 1963, we have always believed that it is both a pleasure and a responsibility to give back to the community in which we live and work. Each year Aluminum Associates donates to local community groups, especially those that offer opportunities for young children to participate in sports, or for women and children in crisis.
The company provides employment for more than 25 employees who subsequently provide for their families. We also provide products to a large number of contractors who make their living in the exterior home improvement industry. Together, we make a significant contribution to the economy of our community.
